Previous incidents
Investigating Issue with Certain Voice Conversations - Resolved
Resolved Aug 11, 2026 at 1:38am UTC
The issue affecting voice conversation latency has been resolved. Our team has identified the issue and has implemented mitigations. Conversation latency has returned to normal.
Impact Window: 3:17pm PT – 6:38pm PT
We will continue to monitor and will reach out to impacted teams with a preliminary post-incident review within 48hrs. Thank you for your patience and understanding.
2 previous updates
Intermittent Service Degradation
Resolved Aug 5, 2026 at 7:39pm UTC
The issue affecting conversation processing has been resolved. Our team is continuing investigate the RCA.
2 previous updates
Investigating Intermittent Service Degradation
Resolved Aug 3, 2026 at 10:28pm UTC
The issue affecting conversation processing has been resolved.
Impact Window: 13:55 PST – 15:02 PST
We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs.
1 previous update