All services are online

Last updated on Jul 13, 2026 at 9:04pm UTC

[US] Voice Channel
99.960% uptime
30 days ago
Today
[US] Chat, Email, and SMS Channels
99.927% uptime
30 days ago
Today
[US] Decagon Admin Portal
100% uptime
30 days ago
Today
[EU] Voice Channel
100% uptime
30 days ago
Today
[EU] Chat, Email, and SMS Channels
100% uptime
30 days ago
Today
[EU] Decagon Admin Portal
100% uptime
30 days ago
Today

Previous incidents

Jul 10, 2026

Service interruptions - Resolved

Resolved

Resolved Jul 10, 2026 at 5:30pm UTC

This issue has now been resolved.
Impact Window: 12:35pm – 1:25pm ET

Cause: An outage with a feature flag provider caused temporary impact on some features, which included disabling Duet. We'll continue to monitor and will provide a preliminary post-incident review within 48hrs. We will follow up with customers who may have experienced any additional impact. Thank you for your patience and understanding.

3 previous updates
Previous updates