Previous incidents
Services are down
Resolved Oct 22 at 02:30pm PDT
We are seeing significant signs of recovery and services are back to operational. We will continue closely monitoring systems and updating this status page.
1 previous update
Investigating Voice Degradation due to Twilio / AWS Downtime
Resolved Oct 20 at 05:07pm PDT
AWS and Twilio has reported full recovery, and we are observing stability in Decagon Voice. Customers should now be experiencing normal functionality.
5 previous updates
Degraded conversation performance
Resolved Oct 20 at 04:59pm PDT
As of 4:30 PM PT, we are no longer observing elevated error rates, and normal performance has resumed. Our team will continue to monitor to confirm sustained recovery.
2 previous updates
Investigating Partial Outage: External Service Requests
Resolved Oct 15 at 10:17am PDT
Our team has implemented a fix, and system functionality has been fully restored. We will continue to monitor performance to ensure stability.
1 previous update