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Resolved

API Instability — Resolved

Nov 9, 2026 at 8:01pm UTC
Affected services
[US] Voice Channel
[US] Chat, Email, and SMS Channels
[US] Decagon Admin Portal

Resolved
Nov 9, 2026 at 8:01pm UTC

The issue affecting our API endpoints has been resolved.
Impact Window: 2:58:51pm - 3:01:21pm (EST)
Cause: An error in a recent deployment caused a temporary API outage for a subset of traffic. This was solved by a rollback of the deployment.