Investigating Elevated Errors on Voice Calls
Resolved
Sep 1, 2026 at 5:33pm UTC
The issue affecting voice call restarts has been resolved.
We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs.
Thank you for your patience and understanding.
Affected services
Updated
Sep 1, 2026 at 5:27pm UTC
We have determined that ~5% of calls are restarting. Our fallback mechanism in place ensures that these calls safely reconnect. There should be no other impact to calls. We are continuing to investigate.
Affected services
Created
Sep 1, 2026 at 5:05pm UTC
We're currently investigating an issue causing elevated errors on voice calls. Some percentage of calls are restarting. Our team is actively working to identify the cause and restore normal service. We'll provide another update within 30 minutes.
Affected services