Service recovery is underway, and performance has returned to normal across all channels. Our team will continue to monitor the system closely to ensure ongoing stability.

We are experiencing a major service disruption due to degradations with our cloud service provider. We're seeing elevated incoming call failures and increased latency. Our engineering team is actively investigating and we'll continue to post updates.

We are currently investigating intermittent instability. Some calls may experience increased latency or fail to connect.

Our team is actively working to identify the cause and restore normal service. We’ll share another update as soon as we have more information.