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Degraded

Investigating instances of dropped calls

Dec 18 at 02:30pm PST
Affected services
Decagon API Services

Resolved
Dec 18 at 05:06pm PST

This incident has now been resolved and all services are performing as expected

Updated
Dec 18 at 04:47pm PST

This issue remains mitigated and we continue to monitor and investigate.

Updated
Dec 18 at 04:05pm PST

As of 4:05 PST, this has been mitigated. We are continuing to investigate and monitor.

Created
Dec 18 at 02:30pm PST

We're currently investigating an issue impact some of our voice services. Impact appears to be intermittent, resulting in some dropped calls and periods of increased latency.