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Degraded
Investigating instances of dropped calls
Dec 18, 2025 at 10:30pm UTC
Affected services
Decagon API Services
Resolved
Dec 19, 2025 at 1:06am UTC
This incident has now been resolved and all services are performing as expected
Affected services
Decagon API Services
Updated
Dec 19, 2025 at 12:47am UTC
This issue remains mitigated and we continue to monitor and investigate.
Affected services
Decagon API Services
Updated
Dec 19, 2025 at 12:05am UTC
As of 4:05 PST, this has been mitigated. We are continuing to investigate and monitor.
Affected services
Decagon API Services
Created
Dec 18, 2025 at 10:30pm UTC
We're currently investigating an issue impact some of our voice services. Impact appears to be intermittent, resulting in some dropped calls and periods of increased latency.
Affected services
Decagon API Services