The issue is now resolved and voice recordings are again available through the Decagon admin portal. Thanks for your patience as we resolved this issue

We've identified the issue and have a fix which is currently being deployed. We will provide an update in the next 30min or when the issue is resolved.

We've identified the issue and are rolling out a fix now. We will provide an update in the next 30min or when the issue is resolved.

We are currently investigating an issue impacting the ability to access voice recordings from our admin console. We will provide an update within 1hr or when we have more details.