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Degraded

Investigating Partial Outage: External Service Requests

Oct 15 at 09:47am PDT
Affected services
Decagon API Services

Resolved
Oct 15 at 10:17am PDT

Our team has implemented a fix, and system functionality has been fully restored. We will continue to monitor performance to ensure stability.

Created
Oct 15 at 09:47am PDT

We’re currently investigating an issue affecting requests to certain external services. Some conversations may experience delays or failures when our systems attempt to communicate with these third-party services.

We’ll provide updates here as soon as more information becomes available. If you have immediate questions, feel free to reach out to our team.