Back to overview
Resolved

Increase in Tool Failures

Jul 24, 2026 at 1:42am UTC
Affected services
[US] Voice Channel
[US] Chat, Email, and SMS Channels

Resolved
Jul 24, 2026 at 2:04am UTC

We are responding to an elevated rate of tool errors. We've rolled back and have seen error rates return to normal, but are continuing to monitor to confirm recovery.

Created
Jul 24, 2026 at 1:42am UTC

We're investigating elevated error rates affecting tool invocations for some conversations.