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Degraded

Slowness in dashboard metrics updating

May 11, 2026 at 5:14pm UTC
Affected services
[US] Decagon Admin Portal

Updated
May 11, 2026 at 7:05pm UTC

We have completed backfilling the delayed data. We are now validating the data and will resolve this incident once everything is confirmed.

Updated
May 11, 2026 at 5:56pm UTC

We are continuing to work on a fix. We will post another update around 12pm PT.

Created
May 11, 2026 at 5:14pm UTC

We have identified an issue where "Insights & Analytics" metrics are lagging behind current state in the Decagon dashboard for May 7 and 8. We are actively working on a fix and will post an update around 11am PT.