Slowness in dashboard metrics updating
Resolved
May 9, 2026 at 1:10am UTC
The fix has been implemented and the issue is now resolved.
Affected services
[US] Decagon Admin Portal
[EU] Decagon Admin Portal
Updated
May 9, 2026 at 12:47am UTC
We are continuing to work on a fix. We will post another update around 6:15pm PT.
Affected services
[US] Decagon Admin Portal
[EU] Decagon Admin Portal
Updated
May 9, 2026 at 12:11am UTC
We are continuing to work on a fix. We will post another update around 5:40pm PT.
Affected services
[US] Decagon Admin Portal
[EU] Decagon Admin Portal
Created
May 8, 2026 at 11:40pm UTC
We have identified an issue where "Insights & Analytics" metrics are lagging behind current state in the Decagon dashboard. We are actively working on a fix and will post an update around 5pm PT.
Affected services
[US] Decagon Admin Portal
[EU] Decagon Admin Portal