Back to overview

Investigating Issues with Voice Calls

Apr 15, 2026 at 9:40pm UTC
Affected services
Decagon API Services
Decagon Admin Portal

Resolved
Apr 15, 2026 at 9:40pm UTC

This issue has now been resolved.

Impact was limited between 11:00am - 11:36am PT, during which a small number of ongoing voice calls experienced degraded performance due to higher than normal latency.

If you have any questions, please follow up with your Decagon point of contact.