Incidents | Decagon Incidents reported on status page for Decagon https://status.decagon.ai/ en Investigating Partial Outage: External Service Requests https://status.decagon.ai/incident/744202 Wed, 15 Oct 2025 17:17:00 -0000 https://status.decagon.ai/incident/744202#94f63ae045f921cecc76de07de36b7f882a57c186a67588735bc3d3287386f38 Our team has implemented a fix, and system functionality has been fully restored. We will continue to monitor performance to ensure stability. Investigating Partial Outage: External Service Requests https://status.decagon.ai/incident/744202 Wed, 15 Oct 2025 16:47:00 -0000 https://status.decagon.ai/incident/744202#069d8012180db09a131a3d700643bfd29a7e31a1151e7a667993fcbb56f5fff5 We’re currently investigating an issue affecting requests to certain external services. Some conversations may experience delays or failures when our systems attempt to communicate with these third-party services. We’ll provide updates here as soon as more information becomes available. If you have immediate questions, feel free to reach out to our team. Decagon API Services recovered https://status.decagon.ai/ Fri, 10 Oct 2025 17:10:45 +0000 https://status.decagon.ai/#45e17ca6eb48c53387fbc2d27b5b077f190389ef71f7be5c94b28f254aefa40e Decagon API Services recovered Decagon API Services went down https://status.decagon.ai/ Fri, 10 Oct 2025 17:07:24 +0000 https://status.decagon.ai/#45e17ca6eb48c53387fbc2d27b5b077f190389ef71f7be5c94b28f254aefa40e Decagon API Services went down Database & Network Maintenance https://status.decagon.ai/incident/708306 Thu, 28 Aug 2025 03:30:00 -0000 https://status.decagon.ai/incident/708306#64b54953025bf96a7371eb605dda9a842b4ac38fcf080dfffce605e23ad9be5c Maintenance completed Database & Network Maintenance https://status.decagon.ai/incident/708306 Thu, 28 Aug 2025 03:00:00 -0000 https://status.decagon.ai/incident/708306#6a3c5e04ed353c65818c7429dfa75a34666ccbf785cbed52799c465ee156d8d4 We’ll be performing operations to improve system performance and expand our infrastructure to better serve you. During this window, you may experience a brief interruption in service. We’ll keep this window as short as possible, and our team will be actively monitoring the process to ensure everything runs smoothly.